Privacy Policy

A legal disclaimer


We are the entity identified by name and contact information in the footer of this website (referred to in this Policy as the “Company”). This Privacy Policy (“Policy”) explains how we collect, use, safeguard, and share information obtained from visitors and customers through this website and through websites operated by our affiliate partners.

This Policy applies to all individuals who visit our website, inquire about our services, or purchase travel services from us.

1. Definition of “User”

For purposes of this Policy, a “User” is any individual who:

* Accesses or browses the Company’s website;
* Uses services made available through the website; or
* Contacts the Company using the website’s contact form.

2. Personally Identifiable Information (PII)

When using our services, Users may be asked to provide personally identifiable information. This may include:

* First and last name
* Mailing address and ZIP code
* Email address
* Telephone and fax numbers
* Other identifying information necessary to provide services

We may also collect additional personal or non-personal information in the future as our services evolve.

Depending on the specific service requested, certain information may be required while other information may be optional. If a User does not provide required information, the requested service may not be available. We only collect personally identifiable information when a User voluntarily submits it in order to access or use a service.

3. Non-Personally Identifiable Information

In providing our services, we may collect technical and usage data that does not directly identify a specific individual. This may include:

* The URLs used to access our website
* Browser type (e.g., Internet Explorer, Google Chrome, etc.)
* IP address
* MAC address

This data may be analyzed individually or in aggregated form to operate, maintain, and improve the quality of our services.

4. How We Use Information

Information collected from Users is used to deliver requested services, which may include sharing necessary information with third parties as described below.

We may also use collected information to:

1. Maintain accurate business records;
2. Communicate information about additional travel services or opportunities that may be of interest; and
3. Work with our travel and business partners to fulfill services.

5. Disclosure and Sharing of Information

Except as outlined in this Policy, we do not sell, trade, lease, or otherwise transfer Users’ personally identifiable information to third parties.

5.1 Outside Agents

Certain services are provided through Outside Agents. Personal information shared in connection with those services is subject to the privacy practices of Outside Agents, which can be reviewed at:
[https://outsideagents.com/privacy-policy/](https://outsideagents.com/privacy-policy/)

5.2 Client and Accounting Records

We retain certain personally identifiable information as needed to:

* Process and manage bookings
* Communicate with Users
* Maintain accounting and transactional records

5.3 Additional Third-Party Providers

Some services require us to transmit personally identifiable information to other third-party providers. Credit card payments, for example, are processed by established banking institutions and payment processors. When a User submits payment information, we must share relevant personal information with those financial institutions to verify and authorize the transaction.

5.4 Government and Legal Requirements

We may disclose personally identifiable information when required by law, court order, subpoena, or other legal process. We cooperate fully with law enforcement authorities investigating unlawful activity and reserve the right to report suspected illegal conduct when we believe, in good faith, that such action is appropriate.

5.5 Direct Marketing

We do not share personally identifiable information with third parties for their direct marketing purposes.

6. Security Measures

6.1 Protection of Stored Information

We store personally identifiable information in accordance with prevailing industry security standards to help prevent unauthorized access, use, or disclosure. User accounts may be protected by unique login credentials. Information is maintained on secure servers accessible only to authorized personnel. We utilize encryption technologies consistent with industry standards to protect submitted information.

6.2 Transmission to Third Parties

When information must be transmitted to authorized third parties — including Outside Agents, Revelex, Odysseus Solutions Inc., TravelESolutions.com, government entities, financial institutions, or other service providers — we use commercially reasonable safeguards to protect that data during transmission.

6.3 Access and Updates

Users may request access to or updates of their personal information by contacting the Company. Changes will apply going forward. We cannot modify information that has already been shared with third parties.

6.4 No Absolute Guarantee

No internet or wireless transmission can be guaranteed completely secure. Although we take reasonable steps to protect User information, we make no warranties or guarantees regarding the absolute security of transmitted data. Our responsibilities regarding stored information are governed by applicable contracts and relevant state law.

7. Cookies

Our website uses cookies to enhance usability and functionality. A cookie is a small text file placed on a User’s device by a web server. Cookies do not run programs or deliver viruses to a User’s computer.

Cookies are uniquely assigned and can only be read by the issuing domain. Most web browsers automatically accept cookies, but Users may adjust browser settings to decline them. If cookies are disabled, certain features of the website may not function properly or may become unavailable.

8. General Data Protection Regulation (GDPR)

We do not intentionally offer services to residents of the European Union. While we attempt to avoid conducting business with EU residents, we cannot guarantee that such interactions will never occur.

EU residents who access this website or use our services do so at their own initiative and assume responsibility for compliance with applicable EU laws. By using our services, EU residents agree to indemnify the Company with respect to EU regulatory obligations.

We retain personally identifiable information in accordance with United States law and recognized industry standards.

9. Updates to This Policy

We may revise this Privacy Policy periodically to enhance data protection practices, reflect changes in law, or comply with contractual requirements.

Users will be notified of material changes before they take effect via email (sent to the registered address) and by posting the updated Policy on our website. Continued use of our services after the effective date of any changes constitutes acceptance of the revised Policy.

10. California-Specific Provisions

The following provisions apply only to Users who reside in California:

10.1 Disclosure for Direct Marketing

Under California Civil Code § 1798.80, California residents may request information regarding third parties to whom we have disclosed personally identifiable information for direct marketing during the preceding year. As stated above, we do not disclose personally identifiable information for direct marketing purposes.

Questions may be directed to the email address listed in the website header.

10.2 Do Not Track Signals

Our website does not respond to “Do Not Track” signals from web browsers. Third-party service providers that collect information through our website also do not respond to such signals. We make no representations regarding the practices of third-party partners that may collect information directly through our website. These disclosures are provided pursuant to California Business and Professions Code § 22575.